Clients
Access Premium CRM Software Development Services In A Few Steps
Make the initial contact and connect with CRM software pros who will take your business to the next level.
Send us a proposal request
Whether you contact us through the contact form on our website, a networking event, or a call, our team will reach out to you within hours to schedule a meeting. It's important for us to receive a request for a project scope so that we know your goals and deadlines.
Bring us in on your project
We'll have a call to gather valuable details regarding your project and business goals. Our team will assess your project's current state and requirements, giving us insights into the kind of good Customer Relationship Management platform your business needs to thrive.
You will also use this opportunity to let us know which of our services you are interested in; we can handle everything from design and mobile app development to software development and team scaling.
We perform an initial evaluation and review
Once we have all the information we need, we'll conduct an initial assessment and internal review of our team of talented software developers. We'll evaluate resumes for education, coding, technical skills, and experience with specific technologies. Our goal is to find a specialist who will work perfectly for the software development projects you have in mind.
You get a preliminary proposal
After a thorough assessment, we'll create a concise Excel sheet outlining a preliminary proposal. It will include all the important details, including estimated work hours, rates, and suggestions for the top CRM software solutions for your business.
We present, you negotiate
Our team will present the proposal, after which you get to review it. If you have any questions regarding the process of hiring custom CRM development companies, this is the time to ask. Based on your feedback, we'll be happy to revise and adjust our proposal.
Conduct a technical interview
Before hiring a custom CRM development company, you'll get a chance to talk to them in person and assess how well they fit in with your company's goals and values.
You'll get to learn more about their experience and educational background, as well as estimate whether their personality works well for your brand and company values. This first contact should be a precursor of a close and mutually fulfilling cooperation in the future.
Hiring a custom CRM software company
The technical interview marks the last step of the entire hiring process, leading to the decision-making process. This is the crucial moment, as the client decides whether they want to proceed with our services. If they decide to develop a custom CRM system, the client will sign the contract and initiate the project.
Various CRM Software Development Services
Workflow management
Manage your business operations with ease by implementing a custom CRM system.
Our developers will help build a user-friendly interface with features that make it easy to automate complex processes, create customized e-mail alerts, make proposals and more.
Sales forecasting
Handle market changes like a pro with the help of our CRM development services. By viewing and analyzing data in real time, you will be able to predict future sales based on current customer trends.
This will allow you to adjust your marketing campaigns and avoid making any risky business decisions that could result in a financial loss.
Opportunity management
Strong customer relationships result from a business's ability to make the right moves at the right time. Once you build a custom CRM system, it will be easy to take the right steps, as you will be able to track all activities right as they unfold.
You'll be able to see what stage the deal is in and all the products/services it includes since a tailored CRM system lets you view every activity in your client's timeline.
Call center integration
Improve customer engagement and experience through call center integrations.
By using tools like Twilio and RingCentral, our seasoned professionals will make it easy to reduce wait times and schedule inbound and outbound calls.
Email integrations
Sync your email channels with your custom CRM system and ensure simplified internal business processes.
You'll get full visibility of emails and contacts, which are available for viewing on desktop, tablet and mobile.
Reports and dashboards
Keeping track of customer service teams, purchase history, conversion rates, and lead volume is an integral part of running a business. With a custom CRM application in place, it's much easier to stay on top of important business processes.
It allows business owners to create customized reports that monitor all important data and, with it, gain valuable insights into different departments.
A Host Of Technical Skills Necessary For Successful MVP Development
Healthcare
Apart from being thoroughly familiar with HIPAA compliance, our developers can help you connect your custom CRM software with other software applications, thus ensuring seamless EMR integration. With Empat's vetted professionals, healthcare institutions will be able to optimize workflows; we'll build custom CRM software solutions with which one can create customizable reports, analyze key performance indicators (KPIs) and identify patient outcome trends.
Education
Increasing enrollments for online learning platforms is one of the main roles of CRM systems in the education industry. Our CRM platform will help improve educational programs by allowing you to collect and analyze data on student engagement, as well as help you manage it by automating numerous administrative tasks.
Fintech
Apart from having comprehensive knowledge of CRM tools (such as Microsoft Dynamics CRM, Salesforce and HubSpot), our CRM development pros can also simplify business processes for companies in the financial sector through custom FinTech solutions. By collecting, organizing, and managing data retained through custom CRM solutions, businesses can monitor consumer behavior and improve communication between the company and the client.
Retail
Consolidating customer data, personalizing marketing campaigns and streamlining customer service are all actions made possible by a custom CRM system. By developing a custom CRM system, our vetted professionals will enable process/workflow automation and improve customer interactions through intelligent insights.
Contact Empat And Get a Custom CRM System Delivered
Ready to get better insights into customer data and enhance business processes? Then fill out a form today, and we'll equip you with custom CRM solutions that will help you achieve your goals!
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